Connecticut Biotech

Frequently Asked Questions

A photo specialist takes a look at them. If they meet the proper criteria, they are passed on to 3D modelers (also based in CT) who turn them into XYZ measurements. If not, a new set is requested. The photos are stored securely for quality control (in case there is a problem with fit) and then deleted after 28 days. They are NEVER sold, shared or used in any way except to gather measurements.

We need two photos to get your mask frame printed as close as possible to your facial dimensions as possible for maximum comfort and protection. Get the details on how to submit a photo here. 

It doesn’t make any difference to the fit of the frame. The only issue we occasionally run into are people with thick beards as it can be difficult to get proper measurements. Get the details on how to submit a photo here. 

Yes. The mask frame sits atop your existing mask. While it can compress some beards, its effectiveness can depend on the thickness of your beard. 

In most cases, yes. Because the Secure Fit mask frame sites on top of the mask and reduces gap, the humidity from your breath travels through the actual mask (as it’s supposed to) instead of traveling up behind your glasses and reduces fogging of your glasses. 

Yes. We require a forward facing and side facing photo to insure that your Secure Fit frame mask has the tightest fit without disrupting your comfort. 

To do this, we need measurements. A ruler is ideal, but you can also use a dollar bill, a can of soda or a deck of standard size playing cards. For maximum accuracy, we measure each face manually. This extra step insures the most comfort and snug fit will be a true custom fit.

Yes, absolutely. The reuse of the Secure Fit mask frame is partly why it’s so valuable.

The frame decreases the gaps in a normal mask insuring you get a snugger, safer, and more comfortable seal even with less expensive masks. 

Mask frames can be produced and shipped in less than two weeks after receiving your photos for reference measurements. They are usually sent by US mail. 

Nearly 100% of our orders are now shipped as soon as they are custom printed for you!

Nearly all masks work with our custom mask frame including handmade cloth masks as long as they are wide enough to cover the frame mask opening. 

The mask frame is designed to wear outside of a standard mask and be used indefinitely. We recommend ASTM level 2 procedural masks which we also offer for sale here